Send an email to comprising:
– the name of the product
– serial number (if any)
– scan a proof of purchase for a retail client
– the date of purchase by shop
– a description of the fault

After verification by the service, the complaint will be assigned a number, which must be placed in a prominent position on the package with the product.

Do not send products to the site without the prior verification and without a given number of complaints.
Shipping of the product to the service borne by the consignor.

In the case of unfounded complaint, the advertiser will be charged for return shipping and service labor costs.

Advertised products to be delivered to the following address:
07366 Harra, GERMANY